Explore Our Documentation Browse our support resources, FAQs, and guides. Category API DocumentationFrequently Asked QuestionsKnowledge Base Search User Guide Contacts Importing Contacts using .csv or .xlsx file Creating Contacts Manually Create Contacts Groups Adding Contacts to a Group Contacts & Campaign Settings Sending MMS Email to SMS Sending Email to SMS Registering an Email to SMS address Enabling Email to SMS Inbound SMS Two way SMS - Enabling Replies SMS Chat SMS Chat - Filter inbound to Virtual Number Inbound SMS Notifications - SMS Chat Inbound SMS Notifications - Email Integrations Microsoft Entra ID/Azure Active Directory Tenant ID Submissi... HubSpot ActiveCampaign Integrate SMS in L J Hooker MOVE Okta SSO Microsoft Excel Microsoft Outlook Microsoft Outlook - Get Add-ins not appearing or greyed out Microsoft Teams Slack Zapier Edgility Azure SSO Configuration Legislation Spam and Opt out Resources Changes to Sender ID Legislation in Australia Mobile Marketing Legislation - Australia Mobile Marketing Legislation - New Zealand Opt outs Opt outs Reply to Opt Out Opt Out Link Managing Opt Outs Importing Opt Out Numbers Enabling Opt Out by Reply Reports What information is visible in Reports? Understanding Delivery Status of an SMS Detailed Reports View Campaign Reports View Virtual Number filtered Report Exporting or Downloading Reports Sending SMS Campaign Delivery Tools - Schedule & Stagger Campaign MMS Unicode Understanding your Sender ID options Understanding Delivery Status of an SMS Templates SMS Length and Message Parts SMS Chat Sending SMS from your Virtual Number Sending SMS to a mobile number Sending SMS to a Group Sending SMS to a Contact Scheduling Messages Merge SMS - Import a File with Recipients International Sending Parameters Enter or Copy and Past Recipient Numbers Enabling Opt out by Reply Settings Profile & Settings - Two Factor Profile & Settings - SMS Settings Profile & Settings - Contact & Campaign Settings Profile & Settings - Notifications API Settings Email to SMS Profile & Settings - Account Details Default Sending Country API Keys Allowed Sender IDs Adjusting your timezone for scheduled SMS & reports View Details Frequently Asked Questions Getting Started Can I sign up for a trial account? I am new to this! Can a human assist me? Why can’t I log into my account? Can we use our 'Company Name' as a Sender ID? What format do my mobile numbers need to be in? Does Edgility support international messaging? Why can’t SMS recipients respond to messages sent using my ‘... SMS Length and Message Parts Email to SMS - How to fix 550 5.7.520 Access denied, Your or... Accounts and Billing How does an Edgility free trial work? What pricing & payment options are available? What currency options are available? Will I receive a tax invoice? How do I delete or close my account? How do I cancel my Virtual Number? Where can I find my subscription package information? How many non-included SMS messages did I send? When is my payment due? How much am I due to pay? What are the Edgility bank details? Where can I see the balance outstanding on my account? I’m having issues printing my invoice Who do I contact if I have questions about my invoices? Reporting How do I download a report of my message logs? How far back does reporting go? What is the difference between Total Messages, Total Parts a... Can I check messages sent to a specific mobile number? Spam Compliance Spam and Opt-out Resources Understanding Opt-outs Avoid Sending Spam View Details API Documentation REST API Email SMS API View Details
