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Last updated 548 days ago

What is the difference between Total Messages, Total Parts and Total Costs in Overview Report?

When viewing reports we display Total Messages, Total Parts and Total Cost in units:

Total Messages

The number of recipients messages have been sent to within the specified date range. One message may be made up of several message parts (depending on the length of the message) but will be received as a single message on the recipient’s handset.

Total Parts

The number of message parts that have been sent within the specified date range. One message can be made up of multiple message parts when a message exceeds 160 characters (GSM charset). So a message of 161 characters will equate to 2 units. For multipart messages, the units are then calculated in blocks of 153 to allow for concatenation (so the message is displayed as one long message on the recipient’s handset). If you include any non-GSM character in your message the character limit is reduced to 70 for the first message and blocks of 67 for multipart messages.

Total Cost
The total unit cost is the calculation of message parts to the number of recipients sent within the specified date range.
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