User Guide

• Importing Contacts using .csv or .xlsx file
• Creating Contacts Manually
• Create and Manage Contacts Groups
• Adding Contacts to a Group
• Contacts & Campaign Settings

Send images and rich media messages.

• Email to SMS – How to fix 550 5.7.520 Access denied, Your organization does not allow external forwarding
• Sending Email to SMS
• Registering an Email to SMS address
• Enabling Email to SMS

• Two way SMS – Enabling Replies
• SMS Chat
• SMS Chat – Filter inbound to Virtual Number
• Inbound SMS Notifications – SMS Chat
• Inbound SMS Notifications – Email

• 3CX
• ActiveCampaign
• HubSpot
• Integrate SMS in L J Hooker MOVE
• Okta SSO
• Microsoft Excel

• Changes to Sender ID Legislation in Australia
• Spam and Opt out Resources
• Mobile Marketing Legislation – Australia
• Mobile Marketing Legislation – New Zealand

• Opt outs
• Reply to Opt Out
• Opt Out Link
• Managing Opt Outs
• Importing Opt Out Numbers
• Enabling Opt Out by Reply

• Short Links Reporting
• What information is visible in Reports?
• Understanding Delivery Status of an SMS
• Detailed Reports View
• Campaign Reports View
• Virtual Number filtered Report

• Campaign Delivery Tools – Schedule & Stagger Campaign
• MMS
• Unicode
• Understanding your Sender ID options
• Understanding Delivery Status of an SMS
• Templates

• API Settings
• Profile & Settings – Contact & Campaign Settings
• Profile & Settings – Notifications
• Profile & Settings – SMS Settings
• Profile & Settings – Two Factor
• Sender IDs

• Number Porting – Keeping your existing Virtual Number
• Virtual Numbers – Assignment And Charges
• What is a Virtual Number?
• Virtual Number Settings
• Setting up Keywords
• Filter to View Inbound SMS to a Virtual Number in SMS Chat

• Manage Users and Permissions
• Cost Centres