Browse our FAQ’s for info on accounts and billing.
Frequently Asked Questions
Getting Started
- Can I sign up for a trial account?
- I am new to this! Can a human assist me?
- Why can’t I log into my account?
- Can we use our ‘Company Name’ as a Sender ID?
- What format do my mobile numbers need to be in?
- Does Edgility support international messaging?
- Why can’t SMS recipients respond to messages sent using my ‘company name’ (Alphanumeric sender ID)?
- SMS Length and Message Parts
- Accounts and Billing
- Reporting
- Spam Compliance
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