Will I receive a tax invoice?

Yes. Edgility issues tax invoices at the beginning of each month for services and usage from the previous month.

Invoices are automatically sent to the billing email address associated with your account, ensuring your accounts team has easy access to billing records.

Accessing Your Invoices

If you’re an Account Administrator, you can also view and download your invoices at any time through the Edgility platform.

To access your invoices:

  1. Log in to your Edgility account.
  2. Navigate to Customer Lounge from the main menu.
  3. Select the Invoices section.

From Customer Lounge, you can:

  • View current and past invoices
  • Download PDF copies of invoices
  • Access billing history
  • Review account and payment information

Didn’t Receive Your Invoice?

If you haven’t received your monthly invoice, please check:

  • The billing email address on your account is correct
  • Your spam or junk mail folder
  • That your account administrator has the appropriate permissions to access Customer Lounge

If you still can’t locate your invoice, our support team will be happy to assist.

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