Why can’t I log into my account?

Here are some suggestions as to why you might be experiencing difficulty logging into your Edgility account:

• • • Ensure that you’re using the correct username and password and that the caps lock is turned off.
    • Clear your browser history and cache and try logging in again.
    • Try using a different internet browser.
    • Try resetting your password using the forgotten password link on the login page.

 

If submitting a ticket to our support team, please provide details such as:

• • • The Edgility username you’re trying to log in with.
    • The issue you’re experiencing.