Support | Edgility
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Detailed Reports View
Detailed reports show all the details of submitted messages ie. Sender ID, recipient numbers, message content and delivery status, all in one report. You are also able to use additional filters such…
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Understanding Delivery Status of an SMS
When sending SMS through Edgility there are three delivery statuses – sending, delivered or failed: NOTE: The visibility and update of delivery statuses are dependent on the local carrier dispatching your message.…
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What information is visible in Reports?
Edgility includes a comprehensive reporting system to ensure that every message you send and every response you receive is logged and visible at the touch of a button. There are 4 reports…
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Setting Your Opt Out
When creating a campaign on the Send SMS page, you’ll now see a new Marketing broadcast section. This feature allows you to easily comply with anti-spam regulations while providing more control over…
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Enter or Copy and Past Recipient Numbers
Enter or Copy + paste a group of recipients to build your recipient list. The platform will clean and prepare your numbers for sending in seconds. 1. Navigate to Send SMS 2. Enter a Campaign Name (optional). Tip: Using the…
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International Sending Parameters
Below is current support capabilities for custom SMS sender IDs, or alphanumeric sender ID worldwide. View the countries below for guidelines on sending Programmable SMS messages to this locale (where available). Note:…
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Merge SMS – Import a File with Recipients
Quickly and easily import a .csv or .xlsx file with as many columns as you like, and use the data in those columns to insert personalised information (as merge fields) in your…
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Scheduling Messages
The Edgility message scheduler means you can set and forget your message alerts, plan and execute your marketing communication well in advance and set up reoccurring messages ahead of time. Once you have selected…
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Sending SMS to a Contact
Save contacts in your account to make the sending process even easier. Edgility will automatically make merge buttons available for you to be able to personalise your message to your contacts. Sending…
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Sending SMS to a Group
Arrange your contacts into groups to simplify sending one message to multiple recipients. Sending to groups can be done in a few short steps. 1. Navigate to Send SMS 2. Enter a Campaign Name (optional). Tip: Using the…