Support | Edgility
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Mobile Marketing Legislation – Australia
🇦🇺 Australia Spam Act 2003 (Cth): https://www.legislation.gov.au/Details/C2014C00214 Australian Communications Media Authority (ACMA) regulates spam compliance in Australia and has lots of information about spam compliance on its website: https://www.acma.gov.au/
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Enabling Opt Out by Reply
Abiding by the laws of SMS marketing is essential when using Edgility Before sending any SMS marketing, be sure to familiarise yourself with the Spam Act – Australia and New Zealand. It is very important that…
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Importing Opt Out Numbers
Importing Opt Out Numbers If you have an existing list of mobile numbers that should no longer receive SMS from your account, you can import them into the platform. These numbers will…
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Managing Opt Outs
Managing Opt Outs The opt-out system now gives you more control over your communications. You can now manage multiple opt-out lists within your account – making it easier to comply with customer…
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Opt Out Link
When sending SMS messages using a custom sender ID, recipients cannot reply directly. In this case, it’s essential to include an opt-out link in your message to give recipients a clear and easy way to…
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Reply to Opt Out
Enabling Opt Out by Reply When sending marketing and promotional SMS, you must comply with anti-spam regulations – below we reference those applicable to Australia and New Zealand. One of the core requirements is that…
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Opt outs
Managing opt-outs is essential for SMS compliance and respectful communication. The Opt Outs feature helps you stay compliant with spam laws and gives recipients control over the messages they receive. Accessing Opt…
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Exporting or Downloading Reports
You can export a log report of messages sent and received by completing the following steps: Go to Reports > Overview, Detailed or Campaign Reports Select the relevant date range by clicking…
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Virtual Number filtered Report
Reports of messages sent from your Virtual Number are readily available from the Details Reports section of your account: 1. Navigate to Reports > Details 2. Reporting filters will appear on the…
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Campaign Reports View
Campaign Reports provide extensive data regarding the messages sent and received. 1. Navigate to Reports > Campaign Reports. 2. If you have Cost Centres setup, you can filter to view campaigns per cost centre by…