Support | Edgility
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Two way SMS – Enabling Replies
You have the ability to enable Two Way SMS or in other words, get replies from messages sent with Edgility. To send using Two way SMS, go to; 1. Send SMS 2. Build…
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HubSpot
Install and configure the App You can enable the Edgility for HubSpot App from within your account. Enable the App from your Edgility Account: Login to your account Go to Integrations > HubSpot > Configure Click Connect on the HubSpot…
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Microsoft Excel
Download and Install the Add-in You can enable the Add-in within Excel by: Opening a new spreadsheet Go to Insert > Get Add-ins Type Edgility SMS for Excel in the search field Click Add Note: If you don’t…
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Microsoft Outlook – Get Add-ins not appearing or greyed out
There are a number of setting and confirguration issues that could be causing this issue. Below are some troubleshooting scenarios to consider – feel free to contact us if you are unable…
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Microsoft Outlook
Install and Configure Inbox Sidebar You can enable the SMS app from within Outlook by: In earlier versions of Outlook, look for Get Add-ins in your Home ribbon. In more recent versions…
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Microsoft Teams
Watch the Video Demo Download & install the App To complete this step, you will need to log in to both Teams Online and Edgility. 1. In Edgility, go to INTEGRATIONS >…
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Slack
Install App Login to Edgility and head to: Integrations > Slack – Configure Click the “Connect” button. Follow the steps to log into your Slack workspace. Then click to allow the connection…
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Zapier
Integrating via Zapier Zapier allows you to connect your touchSMS Account to over 1500 other applications. With the power of Zapier you can automate your workflows so you can focus on more…
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Spam and Opt out Resources
The SMS landscape is regulated to ensure customers are free to determine who can and cannot contact them, withdraw their consent to receiving contact or messages at any time and to ensure…
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Mobile Marketing Legislation – New Zealand
🇳🇿 New Zealand Unsolicited Electronic Messages Act 2007 : https://www.legislation.govt.nz/act/public/2007/0007/latest/DLM405134.html Department of Internal Affairs (DIA) website has a lot of helpful information on spam compliance at https://www.dia.govt.nz/Spam