Support | Edgility
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Creating Contacts Manually
Saving your contacts in Edgility makes SMS sending a breeze while building your database. To create a new contact in your Edgility account, go to; 1. Contacts > Click on the Create Contact button 2. Complete…
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Importing Contacts using .csv or .xlsx file
Easily bulk import a list of contact. To import a list, go to; 1. Contacts > Click on the Create Group button 2. Enter a name for the group and click Save Group. 3. Click the Import Contacts button from…
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Enabling Email to SMS
Send SMS through your email client such as outlook and mail in addition to the Edgility Platform. In order to use Email to SMS, you will need to ensure it is enabled in…
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Registering an Email to SMS address
You have the ability to register one or more individual email addresses to use the email to SMS function. If you wish to use Email to SMS and have multiple email addresses…
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Sending Email to SMS
Edgility allows you to send SMS through your email client such as outlook and mail in addition to the Edgility Platform. In order to use Email to SMS, ensure it is enabled…
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Email SMS API
Sending Email to SMS via SMTP Sending email to SMS is also made possible using a server-generated e-mail. Connection via SMTP is an industry standard, used by operators for the purpose of…
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Inbound SMS Notifications – Email
To ensure you never miss a reply to an SMS you have sent, you can enable email notifications of received messages as well as use the Web Inbox badges. To enable…
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Inbound SMS Notifications – SMS Chat
When you have received a reply to your (Two Way) SMS, it will appear in the SMS Chat and a notification sent to your email if you have this function enabled. There is also…
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SMS Chat – Filter inbound to Virtual Number
NB: You must have purchased a Virtual number in order to use this function. When you receive an inbound SMS or reply to your Virtual Number, it will appear in your Edgility Web…
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SMS Chat
SMS chat allows you to view all outbound and inbound SMS in a conversation thread, so you can continue the conversation in real time. You can access the SMS chat from two…