Support | Edgility
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Virtual Numbers – Assignment And Charges
Acquiring a Virtual Number Standard VNs allow you to send SMS and receive both SMS and MMS, while Call Forward and Voice Virtual Numbers have sending/receiving SMS capabilities only and allow you…
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Number Porting – Keeping your existing Virtual Number
Number Porting to or from the Edgility Platform We understand the importance of consistency in maintaining credibility, especially when it comes to mobile communication. If you currently have a Virtual Number with…
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API Settings
API Settings Send messages through third-party integrations and using our API in addition to the online platform. In order to use the API you need to create a set of API Keys to use as credentials…
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Sender IDs
Sender IDs With Edgility, you can send SMS messages using two types of Sender IDs: Alpha Sender ID (Business Name) An Alpha Sender ID is a branded name (e.g. your business name)…
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Profile & Settings – Notifications
To change your notification preferences, go to; 1. Settings > Profile & Settings 2. Select the Notifications tab 3. Enable the Low Balance Notification toggle to set up email alerts for low SMS credit. You will be able to nominate at…
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Profile & Settings – Contact & Campaign Settings
Contact Settings Manage how your account treats duplicate contacts and numbers. By default duplicate settings are disabled, however, if you require this feature to be enabled follow the steps below; To enable…
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Profile & Settings – SMS Settings
SMS Settings By default, your Sender ID is set to Shared Local Number or if you have purchased a Virtual Number your default Sender ID will be set to your Virtual Number. Your Default SMS…
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Profile & Settings – Two Factor
Two Factor Setup two factor authentication for accessing your account. To do this, go to; 1. Settings > Profile & Settings 2. Select the Two Factor tab 3. Select between Authenticator App, SMS or Email as the 2FA access method…
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Edgility Azure SSO Configuration
Edgility Azure SSO Configuration Configure Azure SSO to automatically create users on your Edgility account, and configure integrations from a centralised point. NOTE: Edgility also supports SCIM. Contact support@edgility.com.au to request SCIM…
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Sending MMS
Supercharge your next marketing campaign by adding a visual element to your message. Send images or animated GIFs, along with up to 4000 text characters with MMS. NOTE: To send MMS, you…