3CX

3cx Configuration Guide Go to 3cx instance as admin, then to “Admin” in the sidebar. Select “Voice and Chat” then add trunk Fill out the form with the following info: Name: Edgility SMS Country: Generic Trunk: Generic SIP Trunk Server: 127.0.0.1 Port: 5060

VoIPline Telecome

We’ve partnered with VoIPline to connect SMS to their Voice Virtual Numbers. Along with making and receiving voice calls, you can now harness the power of Edgility and its integrations on the same number. Verify and Configure your VoIPline Number in Edgility Login to your Edgility account, navigate to INTEGRATIONS > VoIPline Telecom and click …

Virtual Numbers – Assignment And Charges

Acquiring a Virtual Number Standard VNs allow you to send SMS and receive both SMS and MMS, while Call Forward and Voice Virtual Numbers have sending/receiving SMS capabilities only and allow you to manage calls. For SMS + MMS and Call Forward Virtual Numbers To have an Australian SMS + MMS or SMS + Call …

Edgility Azure SSO Configuration

Edgility Azure SSO Configuration Configure Azure SSO to automatically create users on your Edgility account, and configure integrations from a centralised point. NOTE: Edgility also supports SCIM. Contact support@edgility.com.au to request SCIM provisioning. Initial SSO Provisioning To provision SSO, you must first provide us with your Entra ID/Azure Active Directory Tenant ID. This is usually …

Sending MMS

Supercharge your next marketing campaign by adding a visual element to your message. Send images or animated GIFs, along with up to 4000 text characters with MMS. NOTE: To send MMS, you must purchase an MMS active Virtual Number for your account. Add Recipients Build your recipient list by manually entering recipient numbers, selecting from …

Okta SSO

Supported features Single Sign-On (OpenID Connect) initiated via Okta Automatically creates user accounts in Edgility when Single-Sign-On initiated by your Okta users   Requirements Install the Edgility application in your Okta instance The Okta Single Sign-On integration is only available for customers on enterprise plans. Make sure that the Workspace members’ emails exactly match their …

MMS

MMS Supercharge your next marketing campaign by adding a visual element to your message. Send images or animated GIFs, along with up to 4000 text characters with MMS. NOTE: To send MMS, you must purchase an MMS active Virtual Number for your touchSMS account. Add Recipients Build your recipient list by sending manually entering recipient …

Changes to Sender ID Legislation in Australia

You have no doubt heard via multiple media sources recently about the way A2P (application to person) SMS communications will change particularly around Sender IDs in Australia. We have put this brief Q&A summary together to cut through clutter and confusion. What is a Sender ID? A Sender ID is the ability for you to …