Short Links Reporting

The Short Link Report gives you insight into how recipients engage with the links in your messages. By tracking link clicks, you can see how effective your SMS campaigns are at driving action and interaction. What Are Short Link Reports? Whenever…

Short URLs

Short URLs and Click Tracking Enabling this option will automatically replace any long URLs in the content of your messages with a unique short link and provide basic click-through stats. Enable Short Links To ensure the platform automatically shortens any…

Web Chat

The touchSMS Web Chat SMS integration will allow you to connect with website visitors through SMS, enabling real-time conversations and continued engagement beyond the website session. How It Works User Initiates Chat: You website visitor clicks on the Web Chat…

Inbound SMS Workflows

Introduction to Inbound SMS Workflows Inbound SMS workflows allow businesses to automate actions based on incoming text messages. By setting up predefined conditions and actions, businesses can streamline communication, improve response times, and enhance customer engagement. Workflows are particularly useful…

3CX

3cx Configuration Guide Go to 3cx instance as admin, then to “Admin” in the sidebar. Select “Voice and Chat” then add trunk Fill out the form with the following info: Name: Edgility SMS Country: Generic Trunk: Generic SIP Trunk Server:…

VoIPline Telecome

We’ve partnered with VoIPline to connect SMS to their Voice Virtual Numbers. Along with making and receiving voice calls, you can now harness the power of Edgility and its integrations on the same number. Verify and Configure your VoIPline Number…

Edgility Azure SSO Configuration

Edgility Azure SSO Configuration Configure Azure SSO to automatically create users on your Edgility account, and configure integrations from a centralised point. NOTE: Edgility also supports SCIM. Contact support@edgility.com.au to request SCIM provisioning. Initial SSO Provisioning To provision SSO, you…

Sending MMS

Supercharge your next marketing campaign by adding a visual element to your message. Send images or animated GIFs, along with up to 4000 text characters with MMS. NOTE: To send MMS, you must purchase an MMS active Virtual Number for…