The touchSMS Web Chat SMS integration will allow you to connect with website visitors through SMS, enabling real-time conversations and continued engagement beyond the website session. How It Works User Initiates Chat: You website visitor clicks on the Web Chat icon and enters their name, mobile number and message to starts the conversation. Message is …
Introduction to Inbound SMS Workflows Inbound SMS workflows allow businesses to automate actions based on incoming text messages. By setting up predefined conditions and actions, businesses can streamline communication, improve response times, and enhance customer engagement. Workflows are particularly useful for automating responses, updating contact lists, and integrating SMS interactions with third-party applications. With inbound …
3cx Configuration Guide Go to 3cx instance as admin, then to “Admin” in the sidebar. Select “Voice and Chat” then add trunk Fill out the form with the following info: Name: Edgility SMS Country: Generic Trunk: Generic SIP Trunk Server: 127.0.0.1 Port: 5060
We’ve partnered with VoIPline to connect SMS to their Voice Virtual Numbers. Along with making and receiving voice calls, you can now harness the power of Edgility and its integrations on the same number. Verify and Configure your VoIPline Number in Edgility Login to your Edgility account, navigate to INTEGRATIONS > VoIPline Telecom and click …
Acquiring a Virtual Number Standard VNs allow you to send SMS and receive both SMS and MMS, while Call Forward and Voice Virtual Numbers have sending/receiving SMS capabilities only and allow you to manage calls. For SMS + MMS and Call Forward Virtual Numbers To have an Australian SMS + MMS or SMS + Call …
Number Porting to or from the Edgility Platform We understand the importance of consistency for the purpose of maintaining credibility; especially when it comes to mobile communication. If you currently have a Virtual Number with another provider, we are able to take your number and move it directly to our network -this process is called …
Edgility Azure SSO Configuration Configure Azure SSO to automatically create users on your Edgility account, and configure integrations from a centralised point. NOTE: Edgility also supports SCIM. Contact support@edgility.com.au to request SCIM provisioning. Initial SSO Provisioning To provision SSO, you must first provide us with your Entra ID/Azure Active Directory Tenant ID. This is usually …
Supercharge your next marketing campaign by adding a visual element to your message. Send images or animated GIFs, along with up to 4000 text characters with MMS. NOTE: To send MMS, you must purchase an MMS active Virtual Number for your account. Add Recipients Build your recipient list by manually entering recipient numbers, selecting from …
Supported features Single Sign-On (OpenID Connect) initiated via Okta Automatically creates user accounts in Edgility when Single-Sign-On initiated by your Okta users Requirements Install the Edgility application in your Okta instance The Okta Single Sign-On integration is only available for customers on enterprise plans. Make sure that the Workspace members’ emails exactly match their …
MMS Supercharge your next marketing campaign by adding a visual element to your message. Send images or animated GIFs, along with up to 4000 text characters with MMS. NOTE: To send MMS, you must purchase an MMS active Virtual Number for your touchSMS account. Add Recipients Build your recipient list by sending manually entering recipient …
