https://support.edgility.com.au/docs/user-guide/2022-12-13T16:47:20+11:00https://support.edgility.com.au/docs/faqs/2022-12-13T16:47:26+11:00https://support.edgility.com.au/docs/faqs/getting-started/2022-12-13T11:35:11+11:00https://support.edgility.com.au/docs/faqs/accounts-billing/2022-12-13T11:35:22+11:00https://support.edgility.com.au/docs/faqs/reporting/2022-12-13T11:35:54+11:00https://support.edgility.com.au/docs/faqs/getting-started/general/2022-12-12T11:46:20+11:00https://support.edgility.com.au/docs/faqs/getting-started/theme-installation/2022-12-12T11:30:34+11:00https://support.edgility.com.au/docs/faqs/getting-started/required-plugins/2022-12-12T11:46:39+11:00https://support.edgility.com.au/docs/faqs/getting-started/can-we-use-our-company-name-as-a-sender-id/2022-12-12T11:48:24+11:00https://support.edgility.com.au/docs/faqs/getting-started/what-format-do-my-mobile-numbers-need-to-be-in/2022-12-12T11:50:00+11:00https://support.edgility.com.au/docs/faqs/getting-started/does-touchsms-support-international-messaging/2022-12-12T11:45:27+11:00https://support.edgility.com.au/docs/faqs/getting-started/why-cant-sms-recipients-respond-to-messages-sent-using-my-company-name-alphanumeric-sender-id/2022-12-12T11:45:25+11:00https://support.edgility.com.au/docs/faqs/getting-started/sms-length-and-message-parts/2024-09-18T12:31:18+10:00https://support.edgility.com.au/docs/faqs/spam-compliance/2022-12-13T11:36:06+11:00https://support.edgility.com.au/docs/faqs/accounts-billing/how-does-an-edgility-free-trial-work/2022-12-12T12:47:14+11:00https://support.edgility.com.au/docs/faqs/accounts-billing/what-pricing-payment-options-are-available/2022-12-12T12:45:12+11:00https://support.edgility.com.au/docs/faqs/accounts-billing/what-currency-options-are-available/2022-12-12T12:42:23+11:00https://support.edgility.com.au/docs/faqs/accounts-billing/will-i-receive-a-tax-invoice/2022-12-12T12:41:44+11:00https://support.edgility.com.au/docs/faqs/accounts-billing/how-do-i-delete-or-close-my-account/2022-12-12T12:39:40+11:00https://support.edgility.com.au/docs/faqs/accounts-billing/how-do-i-cancel-my-virtual-number/2022-12-12T12:36:47+11:00https://support.edgility.com.au/docs/faqs/accounts-billing/where-can-i-find-my-subscription-package-information/2022-12-12T12:02:36+11:00https://support.edgility.com.au/docs/faqs/accounts-billing/how-many-non-included-sms-messages-did-i-send/2022-12-12T12:05:37+11:00https://support.edgility.com.au/docs/faqs/accounts-billing/when-is-my-payment-due/2022-12-12T12:09:08+11:00https://support.edgility.com.au/docs/faqs/accounts-billing/how-much-am-i-due-to-pay/2022-12-12T12:14:55+11:00https://support.edgility.com.au/docs/faqs/accounts-billing/what-are-the-edgility-bank-details/2022-12-12T11:54:16+11:00https://support.edgility.com.au/docs/faqs/accounts-billing/where-can-i-see-the-balance-outstanding-on-my-account/2022-12-12T12:13:41+11:00https://support.edgility.com.au/docs/faqs/accounts-billing/im-having-issues-printing-my-invoice/2022-12-12T12:14:30+11:00https://support.edgility.com.au/docs/faqs/accounts-billing/who-do-i-contact-if-i-have-questions-about-my-invoices/2022-12-12T12:16:23+11:00https://support.edgility.com.au/docs/faqs/spam-compliance/spam-and-opt-out-resources/2022-12-13T15:42:09+11:00https://support.edgility.com.au/docs/faqs/spam-compliance/understanding-opt-outs/2022-12-12T13:00:47+11:00https://support.edgility.com.au/docs/faqs/spam-compliance/avoid-sending-spam/2022-12-12T13:02:03+11:00https://support.edgility.com.au/docs/faqs/reporting/how-far-back-does-reporting-go/2022-12-12T13:20:27+11:00https://support.edgility.com.au/docs/faqs/reporting/how-do-i-download-a-report-of-my-message-logs/2022-12-12T13:08:51+11:00https://support.edgility.com.au/docs/faqs/reporting/what-is-the-difference-between-outbound-messages-and-units-used/2022-12-12T13:17:22+11:00https://support.edgility.com.au/docs/faqs/reporting/can-i-check-messages-sent-to-a-specific-mobile-number/2022-12-12T13:20:15+11:00https://support.edgility.com.au/docs/api-documentation/2022-12-13T16:47:27+11:00https://support.edgility.com.au/docs/api-documentation/rest-api/2022-12-13T14:27:40+11:00https://support.edgility.com.au/docs/user-guide/contacts/2022-12-13T16:37:50+11:00https://support.edgility.com.au/docs/user-guide/email-to-sms/2022-12-13T16:37:58+11:00https://support.edgility.com.au/docs/user-guide/inbound-sms/2022-12-13T16:38:09+11:00https://support.edgility.com.au/docs/user-guide/integrations/2023-08-22T10:12:28+10:00https://support.edgility.com.au/docs/user-guide/legislation/2022-12-13T16:38:52+11:00https://support.edgility.com.au/docs/user-guide/opt-outs/2022-12-13T16:39:18+11:00https://support.edgility.com.au/docs/user-guide/reports/2022-12-13T16:39:32+11:00https://support.edgility.com.au/docs/user-guide/sending-sms/2022-12-13T16:39:52+11:00https://support.edgility.com.au/docs/user-guide/settings/2022-12-13T16:40:31+11:00https://support.edgility.com.au/docs/user-guide/virtual-numbers/2022-12-13T16:37:10+11:00https://support.edgility.com.au/docs/user-guide/virtual-numbers/what-is-a-virtual-number/2024-07-05T11:54:28+10:00https://support.edgility.com.au/docs/user-guide/virtual-numbers/virtual-number-settings/2024-04-12T16:07:27+10:00https://support.edgility.com.au/docs/user-guide/virtual-numbers/setting-up-keywords/2024-04-12T16:12:48+10:00https://support.edgility.com.au/docs/user-guide/virtual-numbers/inbound-sms-filter-to-virtual-number-in-sms-chat/2024-04-12T16:20:00+10:00https://support.edgility.com.au/docs/user-guide/settings/email-to-sms/2024-04-12T16:28:49+10:00https://support.edgility.com.au/docs/user-guide/settings/default-sms-settings/2024-04-12T16:31:40+10:00https://support.edgility.com.au/docs/user-guide/settings/default-sending-country/2022-12-13T12:38:02+11:00https://support.edgility.com.au/docs/user-guide/settings/api-keys/2022-12-13T12:40:09+11:00https://support.edgility.com.au/docs/user-guide/settings/adjusting-your-timezone-for-scheduled-sms-reports/2022-12-13T12:43:00+11:00https://support.edgility.com.au/docs/user-guide/sending-sms/unicode/2022-12-13T12:48:46+11:00https://support.edgility.com.au/docs/user-guide/sending-sms/understanding-your-sender-id-options/2022-12-13T12:50:57+11:00https://support.edgility.com.au/docs/user-guide/sending-sms/understanding-delivery-status-of-an-sms/2022-12-13T12:51:55+11:00https://support.edgility.com.au/docs/user-guide/sending-sms/templates/2022-12-13T12:53:23+11:00https://support.edgility.com.au/docs/user-guide/sending-sms/sms-length-and-message-parts/2022-12-13T12:53:56+11:00https://support.edgility.com.au/docs/user-guide/sending-sms/sms-chat/2024-09-09T16:30:02+10:00https://support.edgility.com.au/docs/user-guide/sending-sms/sending-sms-from-your-virtual-number/2022-12-13T12:55:33+11:00https://support.edgility.com.au/docs/user-guide/sending-sms/sending-sms-to-a-mobile-number/2022-12-13T12:56:21+11:00https://support.edgility.com.au/docs/user-guide/sending-sms/sending-sms-to-a-group/2022-12-13T12:56:56+11:00https://support.edgility.com.au/docs/user-guide/sending-sms/sending-sms-to-a-contact/2022-12-13T12:57:36+11:00https://support.edgility.com.au/docs/user-guide/sending-sms/scheduling-messages/2022-12-13T12:58:15+11:00https://support.edgility.com.au/docs/user-guide/sending-sms/merge-sms-import-a-file-with-recipients/2022-12-13T12:59:27+11:00https://support.edgility.com.au/docs/user-guide/sending-sms/international-sending-parameters/2022-12-13T13:01:20+11:00https://support.edgility.com.au/docs/user-guide/sending-sms/enter-or-copy-and-past-recipient-numbers/2022-12-13T13:02:53+11:00https://support.edgility.com.au/docs/user-guide/sending-sms/setting-your-opt-out/2025-08-06T15:31:16+10:00https://support.edgility.com.au/docs/user-guide/reports/what-information-is-visible-in-reports/2022-12-13T15:22:04+11:00https://support.edgility.com.au/docs/user-guide/reports/understanding-delivery-status-of-an-sms/2022-12-13T15:15:33+11:00https://support.edgility.com.au/docs/user-guide/reports/detailed-reports-view/2022-12-13T15:14:57+11:00https://support.edgility.com.au/docs/user-guide/reports/campaign-reports-view/2024-06-06T12:40:15+10:00https://support.edgility.com.au/docs/user-guide/reports/virtual-number-filtered-report/2022-12-13T14:17:23+11:00https://support.edgility.com.au/docs/user-guide/reports/exporting-or-downloading-reports/2022-12-13T14:28:47+11:00https://support.edgility.com.au/docs/user-guide/opt-outs/opt-outs/2025-08-04T14:56:43+10:00https://support.edgility.com.au/docs/user-guide/opt-outs/reply-to-opt-out/2025-08-04T15:35:57+10:00https://support.edgility.com.au/docs/user-guide/opt-outs/opt-out-link/2025-08-04T15:46:28+10:00https://support.edgility.com.au/docs/user-guide/opt-outs/managing-opt-outs/2025-08-04T14:59:19+10:00https://support.edgility.com.au/docs/user-guide/opt-outs/importing-opt-out-numbers/2025-08-04T15:42:04+10:00https://support.edgility.com.au/docs/user-guide/opt-outs/enabling-opt-out-by-reply/2022-12-13T15:36:03+11:00https://support.edgility.com.au/docs/user-guide/legislation/mobile-marketing-legislation-australia/2022-12-13T15:42:17+11:00https://support.edgility.com.au/docs/user-guide/legislation/mobile-marketing-legislation-new-zealand/2022-12-13T15:41:15+11:00https://support.edgility.com.au/docs/user-guide/legislation/spam-and-opt-out-resources/2023-04-26T15:24:18+10:00https://support.edgility.com.au/docs/user-guide/integrations/zapier/2022-12-13T16:08:17+11:00https://support.edgility.com.au/docs/user-guide/integrations/slack/2024-07-22T11:23:22+10:00https://support.edgility.com.au/docs/user-guide/integrations/microsoft-teams/2025-09-22T14:43:27+10:00https://support.edgility.com.au/docs/user-guide/integrations/microsoft-outlook/2025-09-30T12:29:41+10:00https://support.edgility.com.au/docs/user-guide/integrations/microsoft-outlook-get-add-ins-not-appearing-or-greyed-out/2022-12-13T15:59:51+11:00https://support.edgility.com.au/docs/user-guide/integrations/microsoft-excel/2022-12-13T15:56:08+11:00https://support.edgility.com.au/docs/user-guide/integrations/hubspot/2026-02-19T12:38:17+11:00https://support.edgility.com.au/docs/user-guide/inbound-sms/two-way-sms-enabling-replies/2022-12-13T16:15:58+11:00https://support.edgility.com.au/docs/user-guide/inbound-sms/sms-chat/2025-04-11T10:46:17+10:00https://support.edgility.com.au/docs/user-guide/inbound-sms/sms-chat-filter-inbound-to-virtual-number/2024-08-22T16:28:01+10:00https://support.edgility.com.au/docs/user-guide/inbound-sms/inbound-sms-notifications-sms-chat/2022-12-13T16:18:47+11:00https://support.edgility.com.au/docs/user-guide/inbound-sms/inbound-sms-notifications-email/2022-12-13T16:19:19+11:00https://support.edgility.com.au/docs/api-documentation/email-sms-api/2022-12-13T16:48:25+11:00https://support.edgility.com.au/docs/user-guide/email-to-sms/sending-email-to-sms/2022-12-13T16:25:46+11:00https://support.edgility.com.au/docs/user-guide/email-to-sms/registering-an-email-to-sms-address/2022-12-13T16:26:50+11:00https://support.edgility.com.au/docs/user-guide/email-to-sms/enabling-email-to-sms/2022-12-13T16:28:09+11:00https://support.edgility.com.au/docs/user-guide/contacts/importing-contacts-using-csv-or-xlsx-file/2024-06-06T15:20:55+10:00https://support.edgility.com.au/docs/user-guide/contacts/creating-contacts-manually/2022-12-13T16:32:42+11:00https://support.edgility.com.au/docs/user-guide/contacts/create-contacts-groups/2024-10-14T16:02:30+11:00https://support.edgility.com.au/docs/user-guide/contacts/contacts-campaign-settings/2022-12-13T16:31:29+11:00https://support.edgility.com.au/docs/user-guide/contacts/adding-contacts-to-a-group/2022-12-13T16:34:13+11:00https://support.edgility.com.au/docs/faqs/email-to-sms-how-to-fix-550-5-7-520-access-denied-your-organization-does-not-allow-external-forwarding/2023-08-23T11:27:03+10:00https://support.edgility.com.au/docs/user-guide/integrations/activecampaign/2023-02-24T15:43:04+11:00https://support.edgility.com.au/docs/user-guide/integrations/l-j-hooker-move/2023-08-22T10:19:08+10:00https://support.edgility.com.au/docs/user-guide/legislation/changes-to-sender-id-legislation-in-australia/2026-05-21T10:54:19+10:00https://support.edgility.com.au/docs/user-guide/sending-sms/campaign-delivery-tools-schedule-stagger-campaign/2023-06-07T16:07:26+10:00https://support.edgility.com.au/docs/user-guide/sending-sms/mms/2023-06-09T15:33:31+10:00https://support.edgility.com.au/docs/user-guide/integrations/okta-sso/2023-08-22T10:14:26+10:00https://support.edgility.com.au/docs/user-guide/sending-mms/2023-08-25T16:53:25+10:00https://support.edgility.com.au/docs/user-guide/integrations/edgility-azure-sso-configuration/2026-06-11T15:42:27+10:00https://support.edgility.com.au/docs/user-guide/settings/profile-settings-two-factor/2024-04-12T16:39:08+10:00https://support.edgility.com.au/docs/user-guide/settings/profile-settings-sms-settings/2024-04-12T16:42:24+10:00https://support.edgility.com.au/docs/user-guide/settings/profile-settings-contact-campaign-settings/2024-04-12T16:43:06+10:00https://support.edgility.com.au/docs/user-guide/settings/profile-settings-notifications/2024-04-12T16:44:52+10:00https://support.edgility.com.au/docs/user-guide/settings/sender-ids/2026-05-21T10:48:02+10:00https://support.edgility.com.au/docs/user-guide/settings/api-settings/2024-04-12T16:46:35+10:00https://support.edgility.com.au/docs/user-guide/virtual-numbers/number-porting-keeping-your-existing-virtual-number/2026-07-07T14:53:32+10:00https://support.edgility.com.au/docs/user-guide/virtual-numbers/11862-2/2024-07-05T14:44:41+10:00https://support.edgility.com.au/docs/user-guide/user-management/2024-05-29T14:27:02+10:00https://support.edgility.com.au/docs/user-guide/user-management/manage-users-and-permissions/2024-05-29T15:10:23+10:00https://support.edgility.com.au/docs/user-guide/user-management/cost-centres/2024-05-29T14:36:41+10:00https://support.edgility.com.au/docs/user-guide/integrations/voipline/2024-07-16T10:36:08+10:00https://support.edgility.com.au/docs/user-guide/integrations/microsoft-power-automate/2024-07-19T12:46:32+10:00https://support.edgility.com.au/docs/user-guide/integrations/3cx/2024-10-15T11:57:17+11:00https://support.edgility.com.au/docs/user-guide/virtual-numbers/inbound-sms-workflows/2025-03-13T11:34:42+11:00https://support.edgility.com.au/docs/user-guide/integrations/web-chat/2025-04-30T16:18:34+10:00https://support.edgility.com.au/docs/user-guide/sending-sms/short-urls/2025-11-13T12:34:19+11:00https://support.edgility.com.au/docs/user-guide/reports/short-links-reporting/2025-11-13T12:39:44+11:00